Our Privacy Policy.

We respect your privacy and are committed to protecting your personal data at all points of your journey with us. This Privacy Policy explains how we collect, use, and share information about you when your visit our website or interact with us in any way.

Our contact details

Company Name: Bind. Weight Management Limited.

E-mail: contact@bind-weightmanagement.co.uk

The type of personal information we collect

We may collect, use, store and transfer different kinds of personal data about you including:

  • Identity Data and Contact Data: Data regarding your identity (including first name and last name) and contact details (including telephone number and email address)

  • Technical Data: Includes IP address, browser type, and version, time zone setting, browser plug-in types, and versions, operating system and platform.

  • Usage Date: Includes information about how you use our Website, products and services.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

  • Therapeutic Data: Should you engage with Psychological or Psychotherapeutic Consultations provided by Bind. Weight Management Limited, we may collect and store additional information from you in order to best support your care.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • So that we may respond to your request for follow-up

  • So that we may best support your care

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Our website uses necessary cookies so that you can navigate it efficiently

We use the information that you have given us to respond to your requests and tailor our services to your requirements. We may share this information with company employees, for example if you wish to proceed with Psychological or Psychotherapeutic consultations with our team.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

1.       Your consent. You can remove your consent at any time. You can do this by contacting:  contact@bind-weightmanagement.co.uk

2.       We have a legitimate interest.

How we store your personal information

 Your data will be stored, processed and transferred using platforms from established providers including Square Space, Acuity Scheduling and Google and held according to their privacy policy.

All written information pertaining to any psychological or psychotherapeutic consultations with Bind. Weight Management Limited is kept to a minimum and is stored in accordance with guidelines from the Information Commissioner’s Office (ICO), Health and Care Professions Council (HCPC) and British Psychological Society (BPS).

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@bind-weightmanagement.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@bind-weightmanagement.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk